Tugas Softskill Bahasa Inggris

TUGAS SOFTSKILL

Complaint Letter (Service, Product, & Sanitary)

 

DOSEN: WIJANARKO AGUS WIBOWO

 

 

 

 

1. COMPLAINT LETTER ABOUT SERVICE

Jakarta, January 14^th 2016

To        : Ms. Kasih pertiwi

              General Manager

              Minang Restaurant

              Jakarta

            Dear Ms.tiwi,

Yesterday, me and my friends visited to your Restaurant on January 18^th to celebrate my birthday party. Unfortunately, the low-standard food quality in your room service really disappointed us.

The dinner started off in a very disappointing way when we were served some tasteless cold fluid which was passed off as Chicken Soup. The starters we ordered were rather oil-dripping, though we had clearly ordered for fat-free food.

Also employees of your hotel were escorted yesterday meal service to our room, he showed less friendly face. And about the room I’am quite satisfied with the room design is unique.

I hope in future the quality of your food and employee is able to match up to the quality of your service.

Your Faithfully,

Fariz khalifa Ramadhan

2. COMPLAINT LETTER ABOUT PRODUCT

Bandung, January 14th 2016

To        : Mr. Parjo

              General Manager

              ACE hardware

              Bandung

Dear Mr. Parjo,

I visited with my friend to your Market on January 13^th to purchase a laptop. When I got home I checked the product I was surprise, there is no charger in the box. I cant accept this product and I want to back to your market tommorow

            I am sorry to have to write this letter of complaint, but this is for the good of your store and shoppers in your store. I hope in the future you double-check the quality of your goods in stores.

Your Faithfully,

Fariz khalifa Ramadhan

3. COMPLAINT LETTER ABOUT SANITARY

Bekasi, January 14th 2016

To        : Mr. freddie

              General Manager

              Exodus Building

              Jakarta

Dear Mr. freddie,

I visited with my mother to your Place on january 12^th to attending seminars cooking in your building and I was amazed by your large building and it floored fifty. But not because it is that I write this complaint.

            But this is a problem of sanitary in toilets Prime Center Buliding seventh floor. I was so surprised why the toilet on the seventh floor of the many annoying insects, also why there toilet smells. So, me and my mother felt uncomfortable using the toilet.

I hope you pay more attention to the cleanliness of the toilets on every floor and in the future there are no people who feel the way I felt yesterday.

Your Faithfully,

Fariz khalifa Ramadhan